Refund & Return Policy

At goodsys.co.uk, your satisfaction is our priority. If for any reason you're not completely happy with your order, we're here to help.

 Returns & Exchanges

  • We accept returns and exchanges within 30 days of your order delivery date.
  • Items must be unworn, unwashed, and in original condition with tags attached.
  • Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

To initiate a return or exchange, please contact us at contact@goodsys.co.uk with your order number and reason for return.

 Refunds

Once we receive and inspect your return, we will notify you via email. If approved, a refund will be processed to your original payment method within 14 business days.

Please note, depending on your payment provider, it may take additional time for the refund to appear on your statement.

 Non-Returnable Items

  • Items marked as final sale
  • Gift cards
  • Products showing signs of wear, damage, or missing original tags

 Return Address

Goodsys, 27 Bishopstrow, Warminster, United Kingdom, BA12 9HN


 Need Help?

For any questions about your return or refund, feel free to contact us at contact@goodsys.co.uk